Contract: Permanent 

Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne) 

This is a hybrid working role, so you’ll need to be able to work from our Head Office one day a week (this may change dependent on business need)

Hours per week: 37

Salary: £24,727 

About the role

We’re excited to be looking for an Administrator to join our Operations team.

In this role, you’ll work alongside another Administrator to provide high-quality support to multiple teams while building strong relationships across the business.

This role will give you exposure to working in a fast paced and rewarding environment in the education sector, developing skills across a range of administrative tasks. The variety within this role means you’ll be continually challenged and given opportunities to develop new skills across different areas of the business.

How you’ll make an impact:

• Liaise with cross-organisation teams to effect various deadlines and actions.
• Co-ordinate team activities including scheduling meetings, appointments, visits, training and events.
• Prepare and update meeting agendas, minutes, reports, action lists and trackers.
• Assist in the accurate co-ordination of diary activities and appointments of designated staff.
• Confidently use systems and transcribe data with accuracy.
• Ensure compliance with all regulatory requirements, managing and minimising risk, escalate potential breaches and Adverse Effects notifications in a timely manner and identify potential improvements and efficiency opportunities.
• Track and complete actions relating to queries from assessment activities delivered by third party providers, including those relating to script and certificate printing, online assessment, e-marking, scanning of scripts and couriers.
• Ensure effective communication via verbal and written reports.
• Co-ordinate the storage and secure destruction of confidential documents in accordance with GDPR.
• General administrative support, including letters, telephone correspondence and organisation of meetings.

We’d love to hear from you if you offer the following:

• Experience of working in a busy administrative role co-ordinating multiple tasks, events and diaries
• Excellent communication skills, both verbal and written including excellent grammar and spelling
• Experience in the use of office applications and software such as Excel, Outlook, Access databases
• Able to demonstrate excellent Word Processing and data entry skills
• Strong organisational skills, with the ability to prioritise and maintain a high standard of accuracy

Feeling inspired? Read the full Job Description 

What will we offer you in return? 

Below are just some of the fantastic benefits we’ll offer you to support you both professionally and personally. You can also visit our Life at NCFE page which covers financial, physical and mental health support, time off and your development.  

• Annual leave starting at 25 days and increasing up to 30 days with length of service 
• 8 bank holidays and an additional 3 days off during the Christmas closure 
• YOU celebration day to celebrate your birthday or another life event  
• YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing 
• Learning and Wellbeing fund of up to £200 per year 
• £400 towards any NCFE accredited qualifications per year  
• Up to 20 Volunteering hours per year 
• Flexible working culture with a hybrid working approach  
• Early finish on a Friday at 4:30pm to start your weekend early  
• Health cash plan through Westfield to claim towards health costs such as dental and optical  
• Tech and Home scheme with savings at Currys and IKEA  
• Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling  
• Pension of up to 9% employer contribution when you contribute 3%   
• Death in service payment worth 4 x your salary 

In addition to our benefits package, Our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture. You can find out more about our Colleague Experience Charter and working life at NCFE. 

Shape real change with an NCFE career 

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

How to apply  

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Monday 13 April 2026 

Interview Date: w/c 20 April 2026 

Equality, Diversity and Inclusion (EDI) statement  

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.