Contract: Permanent 

Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)

This is a hybrid working role, so you’ll need to be able to work from our Head Office one day a week with occasional additional days when required.

Hours per week:37

Salary: £28,122 - £31,994 depending on experience 

About the role

We’re excited to be looking for a Marketing Campaigns and Operations Officer to join our Marketing Campaigns team.

This is a fantastic opportunity for a dynamic marketer with proven experience in delivering high-impact marketing campaigns that get results. The successful candidate will play a vital role in the development and delivery of tactical marketing plans across a range of sectors, helping NCFE meet key strategic objectives and KPIs.

The Marketing Campaigns team at NCFE is responsible for planning and delivering integrated, audience-led campaigns that support the organisation to engage with new and existing customers. We collaborate with colleagues across the wider product and commercial functions to ensure activity is aligned with business goals, drives impact, and delivers measurable outcomes.

In this role, you’ll lead and support on go-to-market plans for product and service launches, working closely with sales and key stakeholders to shape effective campaign strategies. You’ll also partner with the digital marketing, communication and design teams to bring campaigns to life through creative execution and multi-channel delivery.

This position offers broad exposure to the full campaign lifecycle, giving you the chance to work across multiple sectors and audiences. You’ll join a fast-paced, collaborative team and gain hands-on experience in campaign strategy, tactical planning, stakeholder engagement, and performance evaluation - all while contributing directly to NCFE’s growth and success.

How you’ll make an impact:

• Plan and deliver multi-channel marketing campaigns that support NCFE’s strategic and commercial objectives.
• Create and manage tactical campaign plans including audience segmentation, timelines, KPIs, budget and key messaging.
• Collaborate with internal stakeholders to develop impactful content and communications that engage current and prospective customers.
• Monitor, analyse and report on campaign performance, using insight to inform future activity and continuously improve results.
• Support the creation of marketing materials and customer communications to enhance NCFE’s provider support and brand presence. 

We’d love to hear from you if you offer the following:

• Solid experience in a marketing operations or campaign delivery role, with a proven track record of managing end-to-end marketing activity
• Hands-on experience in creating tactical marketing plans that include audience targeting, channel strategy, KPIs and budget management
• Demonstrable ability to coordinate integrated campaigns across digital and offline channels, working with multiple stakeholders
• Strong commercial awareness with a results-driven approach and the ability to make strategic decisions based on data and insight
• Excellent communication, writing, editing and proofing skills, with strong attention to detail and accuracy in a fast-paced environment  

Feeling inspired? Read the full Job Description 

What will we offer you in return? 

Below are just some of the fantastic benefits we’ll offer you to support you both professionally and personally. You can also visit our Benefits page which covers financial, physical and mental health support, time off and your development.  

• Annual leave starting at 25 days and increasing up to 30 days with length of service 

• 8 bank holidays and an additional 3 days off during the Christmas closure 

• YOU celebration day to celebrate your birthday or another life event  

• YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing 

• Learning and Wellbeing fund of up to £200 per year 

• £400 towards any NCFE accredited qualifications per year  

• Up to 20 Volunteering hours per year 

• Flexible working culture with a hybrid working approach  

• Early finish on a Friday at 4:30pm to start your weekend early  

• Health cash plan through Westfield to claim towards health costs such as dental and optical  

• Tech and Home scheme with savings at Currys and IKEA  

• Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling  

• Pension of up to 9% employer contribution when you contribute 3%   
• Death in service payment worth 4 x your salary 

In addition to our benefits package, Our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture. You can find out more about our Colleague Experience Charter and working life at NCFE. 

Shape real change with an NCFE career 

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

How to apply  

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Wednesday 23 July 2025 

Interview Date: Wednesday 6 August 2025 

Equality, Diversity and Inclusion (EDI) statement  

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.