Contract: Permanent 

Location: Hybrid / Quorum Business Park, Newcastle upon Tyne 

This is a hybrid working role, so you’ll need to be able to work from our Head Office on a Tuesday, this is subject to change and working requirements.

Hours per week: 37

Salary: Up to £24,800, depending on experience 

About the role

We’re excited to be looking for a Credit Control Finance Assistant to join our Finance team.

You'll work alongside our current Credit Control Finance Assistant with the support and direction of the Senior Credit Controller and be part of the Transactional Finance Team. Your responsibilities range from risk assessment prior to becoming a customer to unpaid invoicing when it arises. Efficient credit control management plays an integral part in the day to day operations of our business.

This role will give you exposure to all areas of the business from finance to customer support, account management and quality assurance, therefore providing you with all-round knowledge of a fast-paced transactional team actively encouraging a collaborative working environment.

How you’ll make an impact:

• Experience of working in a finance environment
• Chasing and recovering outstanding debt, in line with debt collection processes.
• Delivering exceptional customer service to all NCFE customers, both internal and external customers
• Daily reconciliation of banking including reviewing unallocated cash
• Dealing with finance queries from internal and external customers within NCFE’s SLAs – via email and telephone.
• Providing support to the Finance team with other finance-related duties 

We’d love to hear from you if you offer the following:

• Good interpersonal skills with an ability to communicate at all levels
• Strong Excel Skills and good overall IT Skills
• Attention to detail and the ability to work accurately
• Ability to work in a fast-moving environment, providing accurate and timely information to a high standard
• Enthusiastic and ‘can do’ attitude

Feeling inspired? Read the full Job Description 

What will we offer you in return? 

You’ll have access to a fantastic range of benefits which support your personal development and wellbeing, including:

• A minimum of 25 days annual leave, plus 8 bank holidays
• An additional 3 days off during the Christmas closure
• £200 personal development allowance annually
• £400 towards any NCFE accredited qualifications annually
• Two hours a month to spend on personal development
• Free learning resources on our in-house 'Learning to Grow' platform
• A flexible and hybrid approach to working
• Westfield Health Cash Plan worth up to the value of £635
• Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions   
• Doctor Line - same day appointments  
• Company Pension, employer’s contribution up to 9% when you contribute 3%
• Life Assurance (4 x basic salary)  

Shape real change with an NCFE career 

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

How to apply  

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Wednesday 8 May 2024 

Interview Date: Tuesday 14 May 2024 

Equality, Diversity and Inclusion (EDI) statement  

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.