Contract: Fixed Term 12 Months 

Location: Hybrid / Quorum Business Park, Newcastle upon Tyne 

This is a hybrid working role, so you’ll need to be able to work from our Head Office twice a week

Hours per week: 37

Salary: Up to £44,364, depending on experience

About the role

We’re excited to be looking for a Quality Assurance Manager to join our Assessment Delivery team.

This is a key management role within a critical team, overseeing the accurate and timely release of external assessment results.

You’ll be accountable for leading sub-teams to meet external deadlines, ensuring NCFE remain operationally compliant, supporting the delivery or major programmes of work. 

How you’ll make an impact:

• Providing operational leadership within the Assessment Delivery team
• Creating, managing, and delivering on key policies and processes
• Leading on management of risk identification and mitigation approaches
• Contributing to wider strategic planning and goals

We’d love to hear from you if you offer the following:

• Experience of working in a regulated environment
• Knowledge of the key principles of assessment, and experience working with externally set and marked assessments
• Experience leading a large operational team
• Experience of implementing operational change, and internal quality assurance principles
• Exceptional planning skills, with experience in delivering to immovable deadlines
• Confident communication and the ability to clearly communicate complex ideas to a range of audiences.

Feeling inspired? Read the full Job Description to find out more.

What will we offer you in return? 

You’ll have access to a fantastic range of benefits which support your personal development and wellbeing, including:

• A minimum of 25 days annual leave, plus 8 bank holidays
• An additional 3 days off during the Christmas closure
• £200 personal development allowance annually
• £400 towards any NCFE accredited qualifications annually
• Two hours a month to spend on personal development
• Free learning resources on our in-house 'Learning to Grow' platform
• A flexible and hybrid approach to working
• Westfield Health Cash Plan worth up to the value of £635
• Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions   
• Doctor Line - same day appointments  
• Company Pension, employer’s contribution up to 9% when you contribute 3%
• Life Assurance (4 x basic salary)  

Shape real change with an NCFE career 

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

How to apply  

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Tuesday 7 May 2024

Interview Date: Tuesday 14 May 2024

Equality, Diversity and Inclusion (EDI) statement  

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.