• Quality Assurance Officer

    Job Locations UK-Newcastle
    Posted Date 2 weeks ago(5/15/2019 7:08 AM)
    # of Openings
  • Overview

    Quality Assurance Officer

    Fixed Term Contract until September 2020

    Newcastle upon Tyne (37 hours per week)

    Salary - £23,911 per annum


    Job Description


    NCFE, one of the UK’s fastest growing, most innovative qualification awarding organisations, is looking for a Quality Assurance Officer.


    To achieve the ambitious levels of organisational performance that we’re striving for, we have high expectations of each and every one of our talented colleagues. Our culture is focused on results and we like our colleagues to work smart and have real pride in the outcomes they achieve. ‘Be the best’ is one of our core values and our colleagues should exhibit this confidence and dedication to reaching our goals.


    A bit about the job…

    In this role you will monitor all activities for a designated portfolio of products, providing support and advice to centres on assessment requirements.  You will recruit, train, performance manage and develop effective working relationships with our External Quality Assurers, whilst working on companywide projects and continuing to look for ways in which we can improve current procedures. At times, you’ll handle multiple priorities so will have excellent skills in multi-tasking and staying organised to ensure you meet deadlines and respond quickly to the needs of the business and our customers.


    A bit about you…

    We’re looking for someone with excellent interpersonal skills and can build lasting relationships with contractors along with attention to detail and the ability to work accurately.  You’ll have excellent report writing, presentation and influencing skills and will be passionate about delivering excellent customer service to all NCFE customers; both internal and external.


    Skills & Knowledge

    • principles of assessment specifically validity, reliability, comparability and grading
    • excellent telephone manner
    • excellent written and oral communication skills, including good grammar and spelling
    • demonstrable word processing, data entry, spreadsheet and email skills
    • attention to detail and ability to work accurately
    • proof-reading skills
    • excellent report writing skills
    • excellent presentation skills
    • negotiating and influencing skills

    Why join us now?

    NCFE is growing. We’re committed to training and developing our colleagues and encouraging them to reach their full potential. We offer a competitive salary and benefits package including a generous holiday allowance and pension.


    Interested? Here’s what you need to know…

    If you think you have the skills to become a Quality Assurance Officer at NCFE, we’d love to hear from you! Apply online directly through our website uploading one document which will include your current CV and covering letter detailing the skills and relevant work experience which makes you suitable for the role.


    The role closes on the 31st May 2019


    Interviews will be held on the 14th June 2019





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