• Cache External Quality Assurer

    Job Locations UK-Newcastle
    Posted Date 2 weeks ago(5/15/2019 4:56 AM)
    # of Openings
  • Overview


    Homebased - Full-time

    Salary £30,423


    Please see link for further information ---->Job description 


    NCFE, one of the UK’s fastest growing, most innovative qualification awarding organisations, is looking for an External Quality Assurer to quality assure the qualifications of our CACHE brand.


    To achieve the ambitious levels of organisational performance that we’re striving for, we have high expectations of each and every one of our talented colleagues. Our culture is focused on results and we like our colleagues to work smart and have real pride in the outcomes they achieve. ‘Be the best’ is one of our core values and our colleagues should exhibit this confidence and dedication to reaching our goals.


    As an External Quality Assurer you will support centres in your geographical area mentioned below, so it’s important that you live in the region the role is being advertised for.


    Area – London and surrounding areas.


    A bit about the job…


    As an External Quality Assurer (EQA) you’ll effectively manage the performance of centres in your allocated region and ensure it is audited to support regulatory compliance and maximise learner achievement. The main duties and responsibilities of the role are;


    • Carry out approval visits to potential customers in your geographical location.
    • Visit your allocated customers according to a planned programme based on risk profiles.
    • Audit the customer learner management process and procedures to ensure it conforms to agreed service level agreements.
    • Assess and evaluate the effectiveness of the interaction with CACHE and the customer.
    • Make any recommendations and action plans for any necessary improvements to ensure conformance of service level agreements.
    • Following a meeting at the end of each visit formally document and report findings.
    • Provide support, guidance and training to centres in order for them to achieve the operational requirements.

    A bit about you…


    • Qualification in Quality Management/Assurance.
    • Experience and qualification(s) relevant to CACHE Branded qualifications
    • Experience and qualification in Counselling would be advantageous
    • Experience of undertaking quality assurance in a regulated environment.
    • Experience in customer relationship management in a business to business environment.
    • Knowledge of quality assurance processes.
    • Ability to present views with authority in a collaborative manner.
    • Ability to use standard Microsoft packages.
    • Ability to use Microsoft CRM for data entry and visit preparation purposes.
    • Ability to analyse and interpret data to produce meaningful reports.
    • Full driving licence.

    Interested? Here’s what you need to know…


    If you think you have the skills to become an External Quality Assurer at NCFE, we’d love to hear from you! Apply online with your current CV and covering letter highlighting the skills and relevant work experience which makes you suitable for the role.


    The closing date for this vacancy is 17th June 2019


    Interviews will be held in Newcastle on 27th June 2019


    CACHE; Council for Awards in Care, Health and Education; and NNEB are registered trademarks owned by NCFE.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed