NCFE

  • External Quality Assurer - (CACHE) – Covering Central London and surrounding areas

    Job Locations UK
    Posted Date 3 days ago(7/13/2018 6:36 AM)
    ID
    2018-1219
    # of Openings
    1
    Category
    Quality
  • Overview

    External Quality Assurer (CACHE) – Covering Central London and surrounding areas

    Permanent

    Homebased (3 days per week)

    Up to £34,580 (pro-rata)

     

    Job Description

     

    NCFE, one of the UK’s fastest growing, most innovative qualification awarding organisations, is looking for an External Quality Assurer to quality assure the qualifications of our CACHE brand.

     

    To achieve the ambitious levels of organisational performance that we’re striving for, we have high expectations of each and every one of our talented colleagues. Our culture is focused on results and we like our colleagues to work smart and have real pride in the outcomes they achieve. ‘Be the best’ is one of our core values and our colleagues should exhibit this confidence and dedication to reaching our goals.

     

    As an External Quality Assurer you will support centres in your geographical area mentioned below, so it’s important that you live in the region the role is being advertised for.

     

    Area – Central London and surrounding areas. Working days will be discussed at interview.

     

    A bit about the job…

    As an External Quality Assurer (EQA) you’ll effectively manage the performance of centres in your allocated region and ensure it is audited to support regulatory compliance and maximise learner achievement. The main duties and responsibilities of the role are;

     

    • Carry out approval visits to potential customers in your geographical location.
    • Visit your allocated customers according to a planned programme based on risk profiles.
    • Audit the customer learner management process and procedures to ensure it conforms to agreed service level agreements.
    • Assess and evaluate the effectiveness of the interaction with CACHE and the customer.
    • Make any recommendations and action plans for any necessary improvements to ensure conformance of service level agreements.
    • Following a meeting at the end of each visit formally document and report findings.
    • Provide support, guidance and training to centres in order for them to achieve the operational requirements.

     

    A bit about you…

    • Qualification in Quality Management/Assurance.
    • Experience of undertaking quality assurance in a regulated environment.
    • Experience in customer relationship management in a business to business environment.
    • Knowledge of quality assurance processes.
    • Ability to present views with authority in a collaborative manner.
    • Ability to use standard Microsoft packages.
    • Ability to use Microsoft CRM for data entry and visit preparation purposes.
    • Ability to analyse and interpret data to produce meaningful reports.
    • Full driving licence.


     

    Interested? Here’s what you need to know…

     

    If you think you have the skills to become an External Quality Assurer at NCFE, we’d love to hear from you! Apply to online with your current CV highlighting the skills and relevant work experience which makes you suitable for the role.

     

    The closing date for this vacancy is 24th July 2018

     

    Interviews will be held in London on 7th August 2018

     

    CACHE; Council for Awards in Care, Health and Education; and NNEB are registered trademarks owned by NCFE.

     

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